Maximize your trasdeshow ROI! Parts 7-10

We are almost there. The last four sections of Maximizing your tradeshow ROI here. Enjoy reading and implementing these steps.

7. What will you do post-show to follow up and solidify the sale? When will you do it? What forms, cards, letters, etc. can you have done in advance?
The follow up piece should include specific interests or needs that your prospect addressed with you.

Personalization is key to creating greater marketing impact and building the relationship with your new prospect.

If there are prospects/clients that can’t attend the tradeshow hold an open house to demonstrate your new products.

Follow up should be done within 1 week maximum from the date you met the prospect. 3-4 days maximum is preferred and is shown to yield greater results.

What can you do BEFORE the show to help you expedite the post-show follow up? Type up templates, print mailing labels, enough postage readily available, sample kits already packaged, etc.

8. What grading scale will you use to track the sales potential of a lead? How will you segment prospects based on the different types of follow up you need to do?

An example of a grading scale would be to have letter grades assigned for each tier of prospect. For example if the prospect is a decision maker, has the budget and interest in your product or service then they would get an “A”and you would follow up with them more intensely. If it is determined that the prospect may have a need for your product in the future, but is not a decision maker then they would get a low grade. The grading scale should be printed and your staff should have a clear understanding of it BEFORE the show.

Have a form that can be filled in with a column to staple/write in their contact name, phone/e-mail, activity to do, date needed by and lead grade.

9.Who will you use for your trade show staff? What type of characteristics do you want them to have? What image do you want them to portray? What are your expectations of them?
An often overlooked component is your staff. Train them to promote your company before, during and after the show. Keeping your message simple will help put you ahead of your competition. Remember that the attendees are bombarded with information and the more complex your sales pitch, products, etc. are the less likely they will remember you.
At the show remember the attendees are tired, impatient and feeling that they need to hurry on in order to see all the booths before the show closes. Quickly and effectively ask questions that get to the root of their needs so you can give them your solutions in a quick and timely matter. When you follow up after the show is when you can get into more details if you need to.
Does your staff understand the importance of catering to the ego of your prospects? Engaging them in conversations to discover their needs and making them feel special? It’s your job to make sure they do.

Bring your best salespeople. Teach them to qualify prospects quickly and don't waste your time or best giveaways with "tire kickers". Spend quality time with existing and qualified leads and give them your best giveaways so you stay top of mind and they will call you first when they need you.

Go over your expectations with your staff and get them on board. Make sure you have enough staff so breaks can be taken. Always have an introductory speech ready and make sure your staff gives a warm, inviting "Hi!" whenever someone walks by and looks your way. Most importantly, don't forget to always ask for the sale and ALWAYS....Have Fun!

Last, but not least have a well thought out uniform for your staff. Something that will stand out AND fits your corporate image. The basic blue or white shirts will not get you recognized. If there is a nice teal color in your logo use that color for your shirts and always have your shirt embroidered with your company info. Take advantage of the area right above the cuff on your long sleeve shirt. It’s a nice subtle place to embroider your website, tagline, etc. When you are pointing to an item, your prospect will notice the embroidery and remember it.

10. How will you track your results? If you don’t track your results then how will you know if it was worth the investment.

Have a Tracking Mechanism: Establish a tracking mechanism to measure the success of your trade show giveaways. If it is a redemption item, code it so that you know it resulted from the show. Post-show follow-up could include a question about the premium - did visitors remember receiving it and how useful was the item.

After the trade show, critique your giveaways with your exhibit team:
Did it draw specific prospects to the booth?
Was it eye-catching enough to persuade passers by to stop?
Did your customers find it useful?
Did it project the right corporate image?

The heart of your success is to attract targeted prospects to your booth, engage them with your products and services and solidify the sale.Without well thought out, targeted planning you will be throwing money away. Come up with a plan, stay focused and execute it and you will see the payoff!

Make the most of your tradeshow by applying the 10 ways to increase your tradeshow ROI. Do it right and you’ll increase your sales higher than you ever thought possible.

If you have a tradeshow or other event coming up and need help selecting a product that represents your company, a giveaway and/or a prize please contact us. We'd love to help!

To your success,
Shana Anderson
Complete Workplace, Inc.
Tele: 408.586.9464
Fax: 408.212.9601
E-mail: shana@completeworkplace.com
www.completeworkplace.com

Build your business in a slow economy! Part 6

Create an effective, targeted marketing campaign!

Many companies make the mistake of calling a "promotional give-away" a "promotional marketing campaign". There is a huge difference. A give-away consists of putting your logo on an item and giving it to your prospects. That's it. A marketing campaign has a detailed process behind it and is designed to produce targeted results that you can track.

Before you select the item that you will be using in your campaign you need to ask yourself the following questions.

1. What do you want to accomplish with this campaign?
2. Who is your target audience?
3. What promotional product will attract my target audience, compliment the product/service you are offering and will entice my prospects to act?
4. What is your call to action?
5. How will you get the promotional product to your target audience?
6. Create a road map with the steps and dates necessary to pull off your campaign.
7. How will you track your results?

By taking the time to really think this through before you pick a promotional product and start you will create an efficient and targeted marketing campaign. If you need help creating a campaign and selecting a promotional product please let us know.

Promotions that get results!
Shana Anderson
Complete Workplace, Inc.
Milpitas, Ca

Build your business in a slow economy! Part 3

Have you started implementing the first 2 parts? How much of a difference has it made in your business? If you implement a little you will improve a little. If you implement a lot then you will get a lot.

This week's tip is to network and partner up. Join a networking group, chamber of commerce or volunteer in an organization that you will meet people who will need your services or partner up with another company that already sales to your potential clients.

It's very true that if you give without expecting anything in return you will receive back ten fold of what you gave. I do a lot of volunteer work and have found that with the relationships that I have built over the years, I have made some great contacts and made a lot of friends. It's a win-win all of the way around.

Have you thought of putting together your own networking group? What about a networking lunch? Would any of your clients or friends be able to work with each other? I bet they would. Just think of the "feel-good" feeling you will get knowing that you have helped your clients and friends out. Trust me. Do this unselfishly and it will come back ten fold.

Who can you partner with that already sales to your type of potential clients? Can you swap client lists? Will they endorse you? Do you feel comfortable endorsing them?

Check out this website for lots of information on networking groups. http://www.bni.com

Always remember to wear your company logo whenever you are going to be in a situation where your potential clients will be around. A creative tagline can entice people to ask questions about your business making it an easy marketing opportunity for you.

Promotions that get results!
Shana Anderson
Complete Workplace, Inc.
Milpitas, Ca

Stand out above the competition!

With so much competition how can your company stand out? Get up close and personal with them!

How do I do that? If you have a mascot, brand it. Use it in all of your advertising. Make it come to life. Have a costume made and take it to the streets. This is a great way to get your name out there. People love to take pictures with mascots. Don't stop there! Have a present ready for them so your company stays "top of mind". Give a T-shirt away and they advertise and endorse your company for you. Walking billboards for your brand!

Don't have a mascot. Put together a "street team". Put together a small group of "brand enthusiasts" to dispurse throughout an event or area. With a consistent look throughout, wearing the brand message and giving away your logoed merchandise, free products, etc. your event will be a success and will save you hundreds even thousands of dollars over radio, print and TV advertising. Great for lead generation as well!

The goal of the "street team" is to place your brand into the hands of the targeted consumer and build an immediate and intimate relationship. Outgoing personalities, fun giveaways, free items, etc. bring the consumer to them.

Consumers like street teams because they can touch and feel the product in a safe environment without the pressure to buy. They also put a face on your brand. Give the appearance of being a large company even if you are working out of your home office.

Before you send your street team out, spend a little time educating them on your company, the products and what you expect to accomplish.

Think through what you would like to hand out. Most business owners don't understand that there is a difference between a give away and a promotion. Which one do you want to do? A give away can not be tracked. It is handed to the consumer and you have no way of knowing if they ever used it. A promotion requests an action needs to be done in order to get to the next step. For example, hand out a key with a keychain that says "Bring this key to ________(company name) on ______(date & time). For your chance to win a new car. "

By really showing your target market that you understand them you ensure a deeper emotional connection.

Promotional ideas for your street team:

*At a tradeshow? Give away an item with your booth number. When they arrive they play a game which puts them in the drawing to win a grand prize.

*Drive consumers to your website. Give away a game piece that drives people to your site for a chance to win.

*Split your targeted consumers up into groups and go where they are. Example....Consumers: athletes, Moms, Partiers, etc. Location: parks, malls, night clubs, etc. Gifts: watches, beauty supplies, glow sticks.

*At Christmas time get into the holidays by dressing your street team in Santa gear. Give away items that are gift wrapped. Everyone likes gifts, especially when you have to unwrap it to see what's inside. Encourage everyone to celebrate the holiday's.


Street team checklist:

#1-Hire attractive, outgoing people that represent your brand & target clients. First impressions do matter.

#2-Create demand. If the consumers believe there is enough to go around then they won't jump on it. If they think they need to jump on it quickly to get their share they will jump!

#3-Don't be cheap! Spend a few extra dollars and get the results you want. Make the promotion memorable, useful or interactive. Surprise them. Delight them with your gift. If you go cheap the item will probably end up in the trash.

#4-Include a call to action. Drive foot traffic to the retail store or online for redemption. Request and incent your target clients to take action. Then keep track of the effectiveness of your offer.

Street teams are gaining in popularity. They save money, build your brand, generate leads and increase market share. What are you waiting for?

Need help with your street team promotion or any others? Just let me know.
Thank you,
Shana
Complete Workplace, Inc.

Welcome to my blog!

Hi and welcome!

I decided it was time to start a blog so I can answer questions, give recommendations and share my passion for the promotional products industry with people around the world. I am very excited and know that I can help you with your promotional products programs.

Don't have a program in place? I can help you with that too. I love the creativity of this industry. I love helping people and I truly get excited every time a project is completed and I see the results of my work.

Feel free to contact me with any questions you may have. If you would like me to write a blog about an item, program, etc. just let me know. I am here to help you be successful.

Best,
Shana Anderson
Complete Workplace, Inc.